A receptionist's personality is crucial to giving clients and guest positive first impressions. He must be able to complete his tasks such as answering telephones, routing calls and greeting visitors in a courteous and professional manner. He must be helpful and considerate when responding to inquiries and provide accurate information about the. This list of weaknesses and sample weaknesses interview answers at interview question weaknesses will help you. Behavioral Receptionist Interview Questions 1. Tell me about a recent situation where you had to handle a difficult customer? Communication is key to this answer. On the other hand, you should mention weaknesses that are not central for the job, or not important at all. Receptionist doesn't have to possess leadership skills. They do not have to excel in managing other people, or handling advanced computer programs.

The most important skill that is required for receptionist is excellent communication skills along with good organisational skills, positive attitude and friendly nature at all time. As a receptionist is the first who contact a person makes with a hotel, so it is very important for receptionist to give a good first expression. 81) Accepts constructive criticism and works to improve. 82) Shows ability to come up with new solutions to common problems. 83) Is willing to change the way he/she works for the betterment of the team. 84) Shows initiative and flexibility when starting a new task. 85) Capable of handling a variety of assignments. Demonstrate consistent care. Troubleshoot issues. 6. Patience. Call centers can be frustrating places to work. Customers contact your call center when they are angry, annoyed, and often unwilling to listen. Despite these challenges, agents should be able to respond calmly and leave customers with a good impression.
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